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E-Referral Pathway (USSD & SMS Version)

2/9
DPG Standards
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Last modified: 5 days ago

The E-Referral Pathway is a Digital Public Good (DPG) platform, collaboratively developed by UNICEF and DSTI, aimed at enhancing access to humanitarian and social welfare services for vulnerable populations in Sierra Leone. Initially a Progressive Web App, this platform is being expanded into a USSD and SMS version to improve accessibility for users with feature phones and limited internet access. This ensures women, children, and marginalized communities can connect to crucial services—including health, nutrition, education, and protection—regardless of their device or connectivity.

DPG Compliance Assessment

Detailed evaluation against Digital Public Good standards

2/9
Standards Complete

Action Required (7 remaining)

Completed Standards (2)

Overall Assessment

E-Referral has a STRONG use case (USSD-based health referral for low-connectivity Sierra Leone, addressing SDG 3 with local government backing) but CRITICAL gaps prevent DPG approval. Project FAILS 7 of 9 criteria (only passes SDG Relevance and Platform Independence). Immediate blockers: no LICENSE (criterion 2), no ownership documentation (criterion 3), no privacy policy (criterion 7), zero tests (criterion 8), no data export (criterion 6), minimal documentation (criterion 5), no harm prevention measures (criterion 9). However, the core concept is strong and most gaps are fixable within 6 months with focused effort. Recommendation: DEFER approval pending resolution of critical issues. Priority: licensing and ownership (2 weeks), privacy policy and authentication (4 weeks), testing and documentation (8 weeks), data export and safety features (6 weeks). With these improvements, approval likelihood is HIGH due to unique USSD-first approach and government ownership.

2 Complete
7 Remaining
22% Complete
Previous Evaluations
Apr 2, 2026
2/9 completed
Jun 18, 2025
completed