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E-Referral Pathway (USSD & SMS Version)

3/9
DPG Standards
Gender Equality
Good Health and Well-being
Reduce Inequality
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Last modified: 1 month ago

The E-Referral Pathway is a Digital Public Good (DPG) platform, collaboratively developed by UNICEF and DSTI, aimed at enhancing access to humanitarian and social welfare services for vulnerable populations in Sierra Leone. Initially a Progressive Web App, this platform is being expanded into a USSD and SMS version to improve accessibility for users with feature phones and limited internet access. This ensures women, children, and marginalized communities can connect to crucial services—including health, nutrition, education, and protection—regardless of their device or connectivity.

DPG Compliance Assessment

Detailed evaluation against Digital Public Good standards

3/9
Standards Complete

Action Required (6 remaining)

Completed Standards (3)

Overall Assessment

E-Referral meets 3 of the 9 assessed criteria for the available user-facing application. It offers relevant referral-management features and uses established open web tools. The main outstanding work is to establish reuse rights and ownership, supply complete deployment guidance, and demonstrate safe data access, privacy protections and an export that excludes personal information. The supporting service was unavailable for review, so missing evidence does not establish that every control is absent from the live service. This assessment is not formal Digital Public Goods approval.

3 Complete
6 Remaining
33% Complete
Previous Evaluations
Sep 24, 2026
3/9 completed